Need to Return a product?

To return a product at CREASMAN CONSULTING, you'll need to contact our service department at services@creasmanconsulting.com, or by telephone.

To contact us:
By phone: 1-828-361-6507
Monday - Friday: 10 a.m. - 8 p.m. EST
Saturday: 9 a.m. - 5 p.m. EST
By e-mail: services@creasmanconsulting.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Nature of the problem

In general, CREASMAN CONSULTING accepts returns on merchandise from select manufacturers within 30 days. However, CREASMAN CONSULTING reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES

• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Creasman Consulting on returned items, and Creasman Consulting will pay the shipping charges on the replacement or exchange item(s) going back.
• DROP OFF OR SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
  • Creasman Consulting
    978 Main Street
    Andrews, NC 28901

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at CREASMAN CONSULTING discretion. Please be aware that specific manufacturers have more restrictive return policies.