Customer Survey

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Customer Survey

...what you think of us

Our 25% Off Special for completing a survey ended on December 01, 2006. We would like to thank all of our customers who took the time to fill out the survey. Look for more survey promotions in 2007. If you would like to fill out a survey anyway, please feel free to do so - we appreciate your feedback!


• In order to respond to your comments, we need the following information:
FIRST NAME:
MIDDLE INITIAL:
LAST NAME:
COMPANY:
ADDRESS 1:
ADDRESS 2:
CITY:
STATE:
ZIP:
PRIMARY PHONE:
EMAIL:


• Please rate our technicians in each of the following categories (from poor to excellent)

TECHNICIANS	ZACK HURST	KEVIN CREASMAN
AVAILABILITY OF TECHNICIAN:
RELIABILITY OF TECHNICIAN:
RESPONSE TIME OF TECHNICIAN:
WORKMANSHIP OF TECHNICIAN:
CUSTOMER INVOLVEMENT IN SOLUTION:
PROFESSIONALISM OF TECHNICIAN:
COURTEOUSNESS OF TECHNICIAN:
KNOWLEDGE OF TECHNICIAN:
OVERALL RATING OF TECHNICIAN:

• Please rate our company in each of the following categories (from poor to excellent)

PRICES OF OUR SERVICES (Click Here for Our Rates)
	WEB DESIGN:
	NETWORKING:
	COMPUTER REPAIR:
	CUSTOM BUILT COMPUTERS:
	TELECOMMUNICATIONS:
	DATA RECOVERY:
	PROGRAMMING/CODING:
	OTHER SERVICES (i.e. setting clock on VCR :-)):
	OVERALL RATING OF OUR PRICES:

WEBSITE (Click Here to Look Around)
	EASE OF NAVIGATION:
	LOOK AND FEEL OF WEBSITE:
	USEFULNESS OF INFORMATION ON WEBSITE:
	LIKELY TO VISIT AGAIN:
	OVERALL RATING OF WEBSITE:

• Please respond to the following questions regarding your experiences with our company

HOW DID YOU FIRST HEAR OF US?
WHAT WAS YOUR TECHNICAL ISSUE?
DID WE SOLVE YOUR ISSUE?
WOULD YOU USE US AGAIN?
WOULD YOU REFER OTHERS TO US?

DO YOU PREFER WE FOLLOW UP WITH YOU REGARDING OUR SERVICE TO A RECENT ISSUE YOU HAD TO INSURE YOU ARE STILL SATISFIED, EITHER IN PERSON OR BY PHONE (THIS IS OUR CURRENT PRACTICE)?

WOULD YOU LIKE TO RECEIVE NOTIFICATIONS FROM US REGARDING SPECIAL PROMOTIONS IN THE FUTURE (VIA EMAIL)?

HOW DO YOU NORMALLY CONTACT US FOR SERVICE?

WHAT IS OUR NORMAL RESPONSE TIME TO YOUR SERVICE REQUESTS?

HAVE YOU EVER HAD A ISSUE THAT FELL UNDER WARRANTY WORK (I.E. FREE)?

WAS THE WARRANTY WORK COMPLETED TO YOUR EXPECTATIONS?

DO YOU HAVE ANY COMMENTS YOU WOULD LIKE TO MAKE?

ENTER YOUR PROMO CODE: